Payment Policy
Elegant Bliss & Gifts Pte. Ltd.
Last updated: 26 April 2026
Payment Policy
At Elegant Bliss, we aim to make every purchase experience smooth, secure, and reassuring. This Payment Policy sets out the terms governing how payments are accepted and processed through our website.
1. Accepted Payment Methods
We accept the payment methods made available at checkout, which may include:
- Credit and debit cards
- Digital wallet or online payment options
- Bank transfer or other approved payment methods, where applicable
All accepted payment methods will be displayed at checkout. We reserve the right to add, remove, or change available payment options at any time without prior notice.
2. Full Payment Required
Full payment must be successfully received before any order is confirmed, prepared, processed, or dispatched.
Orders will only proceed once payment authorisation and verification have been completed successfully.
3. Pricing and Currency
All prices displayed on our website are listed in Singapore Dollars (SGD) unless otherwise stated.
Prices are subject to change without prior notice. However, once an order has been placed and payment has been successfully completed, the price paid at checkout will apply to that order.
4. Payment Processing
Payments are processed securely through trusted third-party payment service providers. By submitting payment information, you represent and warrant that you are authorised to use the selected payment method.
Elegant Bliss reserves the right to decline, cancel, or place any order on hold if payment cannot be verified, is unsuccessful, or appears to be unauthorised, fraudulent, or suspicious.
5. Order Confirmation
Once payment has been successfully completed, an order confirmation will be sent to the email address or contact details provided at checkout.
Receipt of an order confirmation does not automatically guarantee acceptance of the order. Elegant Bliss reserves the right to cancel or decline any order in cases including, but not limited to:
- unsuccessful payment authorisation
- suspected fraud or unauthorised transaction
- pricing or technical error
- product unavailability
- shipping restriction
- other exceptional circumstances
Where payment has already been received for an order that is cancelled, any refund due will be handled in accordance with our applicable policy.
6. Security Measures
We take payment security seriously and work with reputable third-party payment providers to help protect your transaction information.
Elegant Bliss does not knowingly store full credit card or debit card details on our own systems unless expressly stated otherwise through a secure and compliant platform. Payment details submitted at checkout are processed through secure payment channels.
7. Failed or Declined Payments
If a payment is declined, interrupted, or unsuccessful, the order will not be confirmed or processed.
Customers are responsible for ensuring that payment details are accurate, that sufficient funds or credit are available, and that the selected payment method is valid and authorised for use.
Elegant Bliss shall not be responsible for any bank charges, foreign exchange charges, processing fees, delays, or losses arising from failed or declined transactions.
8. Promotions, Discounts, and Checkout Adjustments
From time to time, Elegant Bliss may offer promotional codes, discounts, or special offers. Such promotions are subject to their specific terms and may be withdrawn, amended, or expired without prior notice.
Unless otherwise stated, promotions cannot be combined and are not redeemable for cash.
9. Taxes, Duties, and Additional Charges
Prices shown at checkout may or may not include delivery charges, taxes, or other applicable fees, as indicated during the checkout process.
For international orders, customers are solely responsible for any customs duties, import taxes, handling fees, foreign transaction charges, or other fees imposed by the destination country, payment provider, or financial institution, unless expressly stated otherwise.
10. Fraud Prevention and Verification
To protect both our customers and our business, Elegant Bliss reserves the right to conduct reasonable verification checks on any order or payment.
We may request additional information, delay processing, or cancel an order where we reasonably believe a transaction may involve fraud, misuse, unauthorised activity, or a breach of our terms.
11. Chargebacks and Payment Disputes
If you believe there has been an issue with your order or payment, we encourage you to contact us first so that we may review the matter and seek to resolve it promptly and fairly.
Unjustified chargebacks or payment disputes may result in order cancellation, delayed processing, or restriction from future purchases where permitted by applicable law.
12. Contact Us
If you have any questions regarding payment methods, billing, or payment-related concerns, please contact us at: contact@elegantbliss-gifts.com
Checked : AN 20/3/2026